PRIVACY POLICY

At VitalHerb Organics, we respect your privacy and are committed to protecting the information you provide when using our online store.

Information We Collect

When you place an order, create an account, contact us, or interact with our website, we may collect information such as:

  • Name

  • Phone number

  • Email address

  • Billing and shipping address

  • Order and purchase information

  • Payment-related information required to process your order

  • Information you provide when contacting customer support

We may also automatically collect certain technical information when you visit our website, such as device information, browser information, IP address, and website usage information.

How We Use Your Information

We may use collected information to:

  • Process and fulfill your orders

  • Deliver your purchases

  • Communicate with you about your orders

  • Provide customer support

  • Improve our products and website

  • Prevent fraudulent or unauthorized transactions

  • Send promotional communications where permitted and where you have provided appropriate consent

  • Comply with applicable legal and regulatory requirements

Payment Information

Payments may be processed through third-party payment providers. VitalHerb Organics does not intentionally store complete payment-card details unless specifically required and securely supported by our payment provider.

Payment information is handled according to the applicable payment provider's privacy and security practices.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support marketing or analytics activities.

You may be able to control cookies through your browser settings.

Third-Party Services

We may use trusted third-party services such as payment processors, courier companies, website hosting providers, analytics services, and marketing platforms to operate our business.

These providers may receive information necessary to perform their services.

Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, alteration, or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

Your Information

You may contact us to ask about the personal information we hold about you, subject to applicable laws and reasonable verification requirements.

Changes to This Policy

VitalHerb Organics may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact VitalHerb Organics through the contact information provided on our website.